Privacy Policy
Effective Date: February 10, 2025

At OPAL FLAIR, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, opalflair.com, or use our services. By accessing or using our website, you consent to the terms outlined in this policy.

1. Information We Collect

We collect various types of information when you visit our website or make a purchase, including:

  • Personal Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit/debit card details (processed securely via third-party payment providers).
  • Technical Information: IP address, browser type, device information, and cookies.
  • Usage Data: Information about how you interact with our website, including pages visited, products viewed, and purchase history.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your order, shipping updates, and customer service inquiries.
  • To improve our website, products, and services.
  • To send promotional offers, newsletters, and updates (if you opt-in).
  • To comply with legal and regulatory requirements.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures, such as:

  • SSL Encryption: To ensure secure transmission of sensitive data.
  • Firewalls and Intrusion Detection Systems: To protect our systems from unauthorized access.
  • Restricted Access: Only authorized personnel have access to your personal data within our company.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. We are dedicated to safeguarding your information and taking every precaution to protect it.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: For example, payment processors, shipping companies, and marketing partners. These third-party providers are required to protect your information and use it solely to provide the services to us.
  • Legal Authorities: If required by law or to protect our rights, we may share your information with legal authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences, track usage patterns, and improve our services. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional emails or newsletters at any time.
  • Request a copy of the data we store about you.

To exercise these rights, please contact us using the details provided in the “Contact Us” section.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

  • Email: info@opalflair.com
  • Phone: (636) 665-4242
  • Address: 1910 Court Street, Old Monroe, Missouri, United States

Thank you for trusting OPAL FLAIR. We are committed to protecting your privacy and providing you with a secure online shopping experience.