Shipping Policy
Effective Date: February 10, 2025

At OPAL FLAIR, we are committed to providing you with a seamless and reliable shipping experience for all of our luxury yachts and boating products. Our Shipping Policy outlines how we handle orders, shipping methods, and delivery details. Please review the following terms carefully.

1. Shipping Locations
We offer shipping to the following locations:

        • Domestic Shipping: We ship to all U.S. states.
        • International Shipping: We offer international shipping to select countries. Please check during checkout to confirm availability for your location.

2. Processing Time
All orders are processed within 1-3 business days from the time of order placement. Orders are not shipped on weekends or holidays. In case of any delays in processing, we will notify you immediately.

3. Shipping Methods and Delivery Timeframes
We provide multiple shipping options, and delivery times depend on the selected shipping method and the destination of your order:

        • Standard Shipping: Typically takes 5-7 business days for domestic orders.
        • Expedited Shipping: Typically takes 2-3 business days for domestic orders.
        • International Shipping: Delivery time varies based on the destination, but typically ranges from 7-14 business days. International orders may take longer due to customs processing.

Please note that these are estimated delivery times and may vary depending on external factors such as customs, weather conditions, or other unforeseen delays.

4. Shipping Fees
Shipping fees are calculated at checkout based on the following factors:

        • Delivery address (domestic or international).
        • Size and weight of the yacht or boat ordered.
        • Chosen shipping method.

5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimate its delivery date.

6. International Orders
For international shipments, please be aware of the following:

        • Customs Duties and Taxes: International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the buyer and are not included in the shipping fees at checkout.
        • Customs Delays: Customs processing may occasionally cause delays beyond our control. OPAL FLAIR is not responsible for delays caused by customs or other external factors.

7. Shipping Restrictions
Due to shipping regulations, certain products may not be available for delivery to specific regions or countries. If a product cannot be shipped to your location, we will notify you during checkout.

8. Lost or Damaged Shipments
We take every precaution to ensure that your yacht or boat arrives safely. However, if your order is lost or damaged during transit, please contact our customer service team immediately at info@opalflair.com or call (636) 665-4242. We will assist you in filing a claim with the shipping carrier and work to resolve the issue promptly.

9. Shipping Address Errors
Please ensure that the shipping address you provide during checkout is accurate and complete. OPAL FLAIR is not responsible for delays, losses, or issues caused by incorrect or incomplete address information. If you need to make any changes to your shipping address, please contact us immediately after placing your order.

10. Contact Us
If you have any questions about shipping, tracking your order, or need assistance, please contact us:

        • Email: info@opalflair.com
        • Phone: (636) 665-4242
        • Address: 1910 Court Street, Old Monroe, Missouri, United States

Thank you for choosing OPAL FLAIR. We are committed to delivering your luxury yacht with care and efficiency, ensuring your experience is as smooth as possible.