Sales Policy
Effective Date: February 10, 2025
At OPAL FLAIR, we are dedicated to offering our customers exceptional luxury yachts and an unparalleled shopping experience. This Sales Policy outlines the terms and conditions for purchasing products through our website. By placing an order, you agree to comply with these terms.
1. Product Availability
We make every effort to ensure that our products are in stock and available for purchase. However, product availability may vary depending on demand and other factors. If an item is unavailable after your order is placed, we will notify you and offer alternative options, backordering, or a full refund.
2. Pricing and Payment
- Pricing: All prices listed on opalflair.com are in U.S. dollars (USD) and are subject to change without notice. The price shown at checkout is the final price for your order, excluding taxes, shipping fees, and any other applicable charges.
- Payment Methods: We accept payment via major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure third-party payment methods. Payment is processed at the time of purchase, and your order will be confirmed upon successful payment.
- Taxes: Sales tax will be applied to your order based on your shipping address. Applicable taxes will be calculated during checkout.
3. Order Confirmation
After placing an order, you will receive an order confirmation email containing the details of your purchase, including the products, prices, and estimated delivery date. Please review this information carefully. If there are any discrepancies or errors, please contact us immediately.
4. Shipping and Delivery
- Shipping Fees: Shipping fees are calculated at checkout based on the delivery location, weight, and size of your order.
- Shipping Time: Orders are processed within 1-3 business days. Delivery times depend on the selected shipping method and destination. We provide tracking information once your order has shipped.
- International Shipping: International orders may be subject to additional customs duties, taxes, or fees upon arrival. These charges are the responsibility of the customer.
5. Cancellations and Modifications
Once an order is placed, cancellations or modifications can be made if the order has not yet been processed or shipped. If the order is already in the processing or shipping stage, cancellations or changes may not be possible. To cancel or modify an order, please contact our customer service team immediately.
6. Returns and Exchanges
Our Return Policy governs the return and exchange process for products purchased from OPAL FLAIR. If you are not satisfied with your purchase, you may return or exchange your product within the terms outlined in our Return Policy.
7. Customer Responsibility
It is the customer’s responsibility to provide accurate and complete information when placing an order. OPAL FLAIR is not responsible for shipping delays or issues caused by incorrect or incomplete shipping details. Please ensure that your information is correct during checkout.
8. Warranty and Support
All yachts and boats purchased from OPAL FLAIR are covered by a manufacturer’s warranty. Warranty terms vary by product and manufacturer. Please refer to the warranty documentation provided with your yacht for more details. We also offer ongoing support, including maintenance and repair services, to ensure your yacht remains in excellent condition.
9. Limitation of Liability
To the maximum extent permitted by law, OPAL FLAIR is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product(s) involved.
10. Customer Support
For any inquiries, issues, or assistance with your order, please contact our customer support team:
- Email: info@opalflair.com
- Phone: (636) 665-4242
- Address: 1910 Court Street, Old Monroe, Missouri, United States
Thank you for choosing OPAL FLAIR. We are committed to providing you with an exceptional shopping experience and top-quality yachts.
